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- Frequently Asked Questions
Frequently Asked Questions
0166-29-3255
Do you sell pants
We do not have a shop.
There is a convenience store about a minute's walk from the facility, so please use that.Do you have a humidifier / air purifier?
An air purifier with humidifying function is available in all guest rooms.Do you have an ice machine
It is not installed in the common space.
If you would like to use it, please contact us at the front desk.Do you have an ATM
No, we do not have this.
Kitasaito Byojin Kyodo Shutchojo adjacent to the hotel
It is on your right with the station behind you.It is a 1.…Continue readingDo you have a coin laundry
Yes.A coin laundry is available in the large communal bath on the 12th floor.
■Washing machine:300 yen per time,
■Dryer:100 yen/30 minutes
■…Continue readingDo you sell cigarettes
We do not sell cigarettes.
Please use the convenience store (1 minute-walk).Do you have a vending machine
The types of vending machines and their locations are as follows.
■Soft drinks:7th, 9th, 12th floor
■Alcoholic beverage:12th floorDo you have an electric kettle
An electric kettle is available in all guest rooms.Do you have a wheelchair
Available.
One wheelchair for rent is available at the facility, so please feel free to contact the front desk (extension number 9).Is it possible to change the size of the indoor clothes (yukata)?
Yes, available.
Please contact the front desk (extension number 9).Do you have indoor clothes (yukata) for women?
There is no special Yukata for Ladies.
Adult indoor wear (pajamas type divided into upper (5 minutes sleeves) and lower (7 minutes length)) …Continue readingDo you have a large size indoor clothes (yukata)?
Adult indoor wear (pajamas type divided into upper (5 minutes sleeves) and lower (7 minutes length)) is available up to LL size.Do you have indoor clothes (yukata) for children and toddlers?
Children's indoor wear (pajamas type divided into upper (five-quarter sleeves) and lower (seven-quarter length)) is available in sizes S to …Continue readingDo you have a yukata
Adult indoor wear (pajamas type divided into upper (5 minutes sleeves) and lower (7 minutes length)) is available from S size to LL size.
We…Continue readingDo you have a towel
Face towels and bath towels are available in all guest rooms.What are the baby goods (baby equipment)?
We can lend the following items for infants, free of charge.
■Crib
■Bed guard
■Children's tableware(Restaurant)
■Children's chair(Restauran…Continue readingWhat are the amenities for children and toddlers?
Amenities below are available for elementary students and below.
■ Bath chair
■Bed guard
■Children's tableware(Restaurant)
■Children's chai…Continue readingThe room is cold, what should I do?
There is an air conditioning panel on the wall above the bed.From that panel, it is possible to switch between cooling and heating, and adju…Continue readingThe room is hot, what should I do?
There is an air conditioning panel on the wall above the bed.From that panel, it is possible to switch between cooling and heating, and adju…Continue readingThe room doesn't turn on, what should I do?
There is a key box near the entrance.When you insert the card part of the key into the key box, the power turns on in conjunction with it.
Reservation / Inquiry
If you have any questions, please contact us.