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Frequently Asked Questions
0166-29-3255
Do you have an ice machine
There is an ice machine in the lobby on the 3rd floor.
There are also cups for putting ice in next to the ice maker.Is there a motorcycle parking lot?Please tell me the bicycle parking fee
Yes.Please use the bicycle parking space in front of Asahikawa Station in the Times Tsuruha Building Asahikawa-Ekimae
We will guide you free…Continue readingIs there a large communal bath?Please tell me the usage time
Yes, it is on the 12th floor.
○Large communal bath usage time from 15:00 to 10:00 the next day
○Sauna hours: 15:00 to 24:00, 6:00 to 9:00 th…Continue readingDo you have a sauna?Please tell me the usage time
Yes.There is one sauna for each of the men's and women's baths.
The facility is available from 3pm to midnight and from 6am to 9am the follo…Continue readingIs there a facility where children and toddlers can play?Can i use it
There is a children's corner in the lobby.I don't have a plan with breakfast, can I have breakfast?
Yes.Available for 1,650 yen per person.
If you wish, please purchase and use the breakfast voucher at the front desk at check-in or on the d…Continue readingCan I have a day trip meal?Please tell me the usage time
There are no day trips.
Outpatients who wish to have breakfast only can purchase a breakfast voucher on the 3rd floor of the front desk.
Bus…Continue readingDo you have a personal computer
No.We do not have computer.Please understand.How many floors does the accommodation have?
It's the 12th floor.
*The public bath is on the 12th floor of the top floor.Do you have chopsticks
Yes.We rent chopsticks.
In addition to chopsticks, we also rent spoons, forks, and plates.
Please contact the front desk if you have any req…Continue readingIs there a footbath in the surrounding area or in this facility?
No.There is no footbath in the surrounding area or in the facility.
Please understand.Do you have an air conditioner
Yes.All rooms are air-conditioned.
There is an air conditioner control panel on the wall next to the bed.
From that panel, it is possible to…Continue readingCan I get a receipt
■When paying locally
Yes.Receipts are issued at the front desk.Please let us know when you pay.
If you would like to issue it with your comp…Continue readingDo you have a locker
There are no lockers in the facility.
Guests can store their luggage free of charge before check-in and after check-out.
Please contact the …Continue readingDo you sell beer?Please tell me the beer fee
There is a vending machine on the 12th floor.
Alcohol is sold only on the 12th floor.
A 35ml can costs 250 yen, and a 500ml can costs 300 ye…Continue readingCan you see fireflies in the area?
No.There is no place to see fireflies in the surrounding area.How many rooms are there in the property
There are 101 semi-double rooms and 59 standard twin rooms.Please tell me the email address of the accommodation
The email address for inquiries is as follows.
asahikawa@ys-hotel.comCan I change the check-in time?
Yes.Check-in time can be changed at the front desk.
Please call us.
Tel:0166-29-3255Where is the nearest bus stop
There is a bus touch in front of the hotel, and buses to major tourist spots such as Asahikawa Airport (Platform 9) and Zoo (Platform 6) dep…Continue readingCan you open the window of the room
Yes.Windows can be opened and closed in all rooms, but the opening range is small.Is the bath in the room separate from the bath and toilet?
No.It is a bathtub with a toilet.Please tell me the size of the bed
Bed size depends on room type.
Twin Room:Length 195 cm x width 120 cm
Semi-double Room:Length 195 cm x width 140 cmCan you see the picture of the room
Photos are posted on each internet site and homepage.*The image is a twin roomCan i go out
Yes.There is no curfew.You are free to go out.
*The front entrance is locked at 24:00 and can be unlocked by remote control with a card key …Continue readingDo you have a microwave
It is located in the elevator hall from the 4th floor to the 12th floor.
You can use it 24 hours a day, whenever you like.
Reservation / Inquiry
If you have any questions, please contact us.