1. Top
  2. Frequently Asked Questions

Frequently Asked Questions

  • Hotel / Guest rooms

    Do you have an air conditioner

    Yes.All rooms are air-conditioned.
    There is an air conditioner control panel on the wall next to the bed.
    From that panel, it is possible toContinue reading
  • Hotel / Guest rooms

    Can I get a receipt

    ■When paying locally
    Yes.Receipts are issued at the front desk.Please let us know when you pay.
    If you would like to issue it with your compContinue reading
  • Hotel / Guest rooms

    How many rooms are there in the property

    There are 101 semi-double rooms and 59 standard twin rooms.
  • Hotel / Guest rooms

    Please tell me the email address of the accommodation

    The email address for inquiries is as follows.
    asahikawa@ys-hotel.com
  • Hotel / Guest rooms

    Can I change the check-in time?

    Yes.Check-in time can be changed at the front desk.
    Please call us.
    Tel:0166-29-3255
  • Hotel / Guest rooms

    Can you open the window of the room

    Yes.Windows can be opened and closed in all rooms, but the opening range is small.
  • Hotel / Guest rooms

    Is the bath in the room separate from the bath and toilet?

    No.It is a bathtub with a toilet.
  • Hotel / Guest rooms

    Please tell me the size of the bed

    Bed size depends on room type.

    Twin Room:Length 195 cm x width 120 cm
    Semi-double Room:Length 195 cm x width 140 cm
  • Hotel / Guest rooms

    Can you see the picture of the room

    Photos are posted on each internet site and homepage.*The image is a twin room
  • Hotel / Guest rooms

    Can i go out

    Yes.There is no curfew.You are free to go out.
    *The front entrance is locked at 24:00 and can be unlocked by remote control with a card key Continue reading
  • Hotel / Guest rooms

    Can I use a credit card to pay for accommodation?

    Yes.Credit cards below can be used.
    ■Visa
    ■JCB
    ■Diners Club(Diners Club)
    ■Mastercard
    ■American Express(AMEX)
    ■UnionPay Card
    etc.
  • Hotel / Guest rooms

    Can you make a wake-up call

    Please use the alarm clock in the guest room for wake-up calls.
    Please contact extension number 9 for how to use it.
  • Hotel / Guest rooms

    Is there a room for children and toddlers?

    There is no room exclusively for children.
    We have Western-style twin rooms and Western-style semi-double rooms.
  • Hotel / Guest rooms

    What are the amenities

    The following amenities are available in all guest rooms.
    ■bedding(Futon)
    ■Monk's working clothes
    ■towel
    ■bath towel
    ■toothbrush
    ■shampoo riContinue reading
  • Hotel / Guest rooms

    Is there a toilet in the room

    Yes.All guest rooms have a toilet.
  • Hotel / Guest rooms

    Do you have a toothbrush

    Yes.I have a toothbrush.
    It is on a sink in guest rooms. Please feel free to use it.
  • Hotel / Guest rooms

    Do you have drinking water

    The tap water in the room is drinking water.
    In addition, there is a water server with a water purifier in the refrigerator in the accommodaContinue reading
  • Hotel / Guest rooms

    Do you have a plan with dinner

    No, we do not have accommodation plan with dinner.
  • Hotel / Guest rooms

    Do you have a bath in the room

    Yes.There is a bath in the guest room.
    We hope you will enjoy it.
  • Hotel / Guest rooms

    Please tell me the recommended way to spend time in this facility

    Relax in the sauna and large bathroom in the large communal bath.
  • Hotel / Guest rooms

    What are the surprises for birthdays and anniversaries?

    We do not have it.
  • Hotel / Guest rooms

    Should I leave my room key when I go out?

    Please keep your room key by yourself until check-out.(If you lose it, you will be charged compensation.)
    We can keep it at the front desk iContinue reading
  • Hotel / Guest rooms

    Can I bring in food and drink?

    Yes.You can bring it in.
  • Hotel / Guest rooms

    Is the facility barrier-free?

    Unfortunately, there are steps in the room.
  • Hotel / Guest rooms

    Do you have a DVD player

    We do not have a DVD player.
  • Hotel / Guest rooms

    Do you have a humidifier / air purifier?

    An air purifier with humidifying function is available in all guest rooms.
  • Hotel / Guest rooms

    Do you have an electric kettle

    An electric kettle is available in all guest rooms.
  • Hotel / Guest rooms

    Do you have a refrigerator

    All of our guest rooms have refrigerators.
  • Hotel / Guest rooms

    Do you have a high chair

    We do not have lounger-type chairs (dais chair).
  • Hotel / Guest rooms

    Do you have a wheelchair

    Available.
    One wheelchair for rent is available at the facility, so please feel free to contact the front desk (extension number 9).

Reservation / Inquiry

If you have any questions, please contact us.