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Frequently Asked Questions

Frequently Asked Questions

【Meals / Restaurants / Bars】
Can I change the dinner time?
We do not provide dinner service.
【Meals / Restaurants / Bars】
Can I make a reservation for dinner time?
We do not provide dinner service.
【Meals / Restaurants / Bars】
What time can I dine
We do not provide dinner service.
【Meals / Restaurants / Bars】
Where is the breakfast place
It is served at the Y's Kitchen at the back of the front desk on the 3rd floor.
【Activities】
Is there a float in the pool inside the facility?
We do not have a swimming pool.
【Activities】
Do you have towels in the pool at the facility?
We do not have a swimming pool.
【Activities】
Is there a swimsuit in the pool at the facility?
We do not have a swimming pool.
【Activities】
Do I need a cap for the pool in the facility?
We do not have a swimming pool.
【Activities】
I have a tattoo, can I put it in the pool inside the facility?
We do not have a swimming pool.
【Activities】
How old can the pool be used in this facility?
We do not have a swimming pool.
【Activities】
Is there a pool for children and toddlers in this facility?
We do not have a swimming pool.
【Activities】
Please tell me the usage fee of the pool in this facility
We do not have a swimming pool.
【Activities】
Pool use before check-in and after check-out
We do not have a swimming pool.
【Activities】
Can I enter the pool in this facility even on a day trip?
We do not have a swimming pool.
【Activities】
Is there a pool in the facility?Please tell me the usage time
We do not have a swimming pool.
【Bathing / Baths】
Do you have a private bath?How can i use it
We do not have private bath.
【Bathing / Baths】
Do you have a bedrock bath?How can i use it
We do not have bedrock bath.
【Bathing / Baths】
Can you drink hot springs
I am sorry.The hot water in the large public bath is not hot spring.
You cannot drink it.
【Bathing / Baths】
I have tattoos and tattoos, can I put them in the public bath?
I am sorry, but those who have tattoo on their body are not allowed to use it.
【Bathing / Baths】
Can pregnant women enter the public bath?
Yes, available for use.
However, please be careful as the floor is slippery due to the large communal bath.
Please be careful to not be in a…Continue reading
【Bathing / Baths】
Can your baby be in the public bath
No age requirement. However, please be careful because the floor in the hot spring area is slippery

A baby cot is placed in the women's dr…Continue reading
【Bathing / Baths】
Can children and toddlers enter the public bath?
Yes.No age requirement.However, please use it with an adult.
【Bathing / Baths】
Is there a fresh source bath in the large communal bath?
Our large public bath is not 100% natural hot spring.Circulating type.
【Bathing / Baths】
Is there a chair for the disabled in the public bath?
Yes.There is a chair with an armrest.
【Bathing / Baths】
Is there shampoo, conditioner, soap, etc. in the public bath?
We provide the following items in the large public bath.
■ Shampoo
■rinse
■Body Soap
■Facial cleansing cream
■Makeup Remover(Women's bath on…Continue reading
【Bathing / Baths】
Do you have towels in the public bath
Please bring a face towel and bath towel from your room because they are not available in the large public bath.
【Bathing / Baths】
Please tell me the quality of the spring in the large communal bath
The hot water in the large public bath is not hot spring.It is hot water (cold mineral spring water heated up at the right temperature for b…Continue reading
【Bathing / Baths】
Use of the large communal bath before check-in and after check-out
No.It cannot be used.
The large communal bath is available from 15:00 to 10:00 the next day (15:00 to 24:00 for the sauna) during the accomm…Continue reading
【Bathing / Baths】
Is the public bath barrier-free?
There are no handrails, so please be careful when using it.
【Bathing / Baths】
Is the public bath a hot spring?
The hot water in the large public bath is not hot spring.It is hot water (cold mineral spring water heated up at the right temperature for b…Continue reading