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Frequently Asked Questions
0166-29-3255
Is there a supermarket nearby
AEON MALL Asahikawa-Ekimae is in front of the hotel.Do you have a bath in the room
Yes.There is a bath in the guest room.
We hope you will enjoy it.Please tell me the recommended izakaya in the surrounding area or in this facility
Izakaya TAISETSU NO SORA is recommended.
We have a lot of dishes such as sashimi and vegetables using fresh Hokkaido ingredients, and dishes…Continue readingDo you have an iron
We rent irons for free.
Please contact the front desk.(Extension number 9)Shops where you can eat recommended ramen in the area
Soy sauce ramen is recommended.
The characteristic soup ramen of rich, mellow and deep soup is a popular shop.
It is about a 15-minute walk …Continue readingDo you have any recommended events in this facility?
There are no events in the hotel.Please tell me the recommended way to spend time in this facility
Relax in the sauna and large bathroom in the large communal bath.What should I do if I forget something?
Please call the number below and let us know the detail such as "when", "where" and "what" you have lost.
We will get back to you since it m…Continue readingWhat should I do to evacuate in an emergency?
In an emergency, we will perform an emergency siren and an emergency broadcast.
Please follow the guidance of the staff and use the emergenc…Continue readingPlease tell me the phone number of the accommodation
The phone number is as follows.
TEL 0166-29-3255
FAX 0166-24-0288How is your climate (temperature)?
It depends on the time of year, but compared to the city center, it feels much cooler (cold).
We recommend you to bring warm clothes since i…Continue readingPlease tell me the radio wave condition of mobile phones and smartphones in this facility
Signal depends on devices.
docomo・ ・ ・There is no problem with radio waves
au・ ・ ・There is no problem with radio waves
SoftBank・ ・ ・There is…Continue readingPlease tell me the Wi-Fi password
Free wi-fi service is available in all rooms and area.
Available with your smart phone, tablet and wi-fi equipped device.
Connection setting…Continue readingPlease tell me how to store valuables
Valuables are not stored at the front desk.
Thank you for your understanding.Can you fireworks around
Fireworks cannot be held around the facility.
It is not allowed since this is an area dense with buildings.
Please understand.Is there a fireworks display in the area?Please tell me the details
Two fireworks festivals are held every August.Please tell me the situation of autumn leaves
Every year from mid to late September.
How about the autumn leaves of Daisetsu Mountains?
From the top to the ropeway platform at the foot o…Continue readingCan I go out with my indoor clothes (yukata)?
Please refrain from moving outside the guest room or outside the building with indoor clothes.
Thank you for your understanding and cooperat…Continue readingWhere can we get a taxi
There is a taxi stand in front of the facility.Please tell me the usage fee of the taxi in the vicinity
Please contact the hotel front desk.Do you have a curfew
For safety management, we basically lock the key between 0:00 and 6:00, but if it is later than that, hold the card key over the sensor.The …Continue readingShould I leave my room key when I go out?
Please keep your room key by yourself until check-out.(If you lose it, you will be charged compensation.)
We can keep it at the front desk i…Continue readingDo you have a map of the surrounding area
The map of the surrounding area is available at the reception.How to access recommended sightseeing spots in the area
The map of the surrounding area is available at the reception.
We recommend the following sight-seeing spots around here.
●Asahiyama Zoo …Continue reading
Reservation / Inquiry
If you have any questions, please contact us.