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  2. Frequently Asked Questions

Frequently Asked Questions

  • Hotel facilities / Equipment

    Is there a beauty salon?How can i use it

    We do not have a beauty spa.
  • Hotel facilities / Equipment

    Do you have a shop?Please tell me the business hours

    We do not have a shop.

    There is a convenience store (1-minute walk).
    In addition, souvenirs are sold at the shop at Asahikawa Station, so pContinue reading
  • Hotel facilities / Equipment

    Do you have karaoke?How can i use it

    We do not have karaoke.
    Karaoke is located about 10 minutes on foot from the facility.

    ■Karaoke Utaya Asahikawa Kaimono Park 3-Jo Dori StorContinue reading
  • Hotel facilities / Equipment

    Is there a pottery class?How can i use it

    There is no pottery class at this facility
  • Hotel facilities / Equipment

    What kind of exercise can I do at the fitness facility?

    We do not have a gym.
  • Hotel facilities / Equipment

    Do you have a fitness facility?Can i use it

    We do not have a gym.
    There is a fitness club about a 10-minute drive from the hotel.

    ■JOYFIT Asahikawa
    Address:3-4 Higashi 1-jo, AsahikawaContinue reading
  • Hotel facilities / Equipment

    Can I use the internet in the conference room?

    Free wi-fi service is available in all rooms and area.
    Available with your smart phone, tablet and wi-fi equipped device.
    Connection settingContinue reading
  • Hotel facilities / Equipment

    Do you have Jenga

    We do not have jenga.
  • Hotel facilities / Equipment

    Do you have nail clippers

    We rent nail clippers for free.
    Please contact the front desk.(Extension number 9)
  • Hotel facilities / Equipment

    Do you have makeup remover

    Makeup remover is available at the women's public bath.
  • Hotel facilities / Equipment

    Do you sell alcohol

    Alcoholic beverage vending machines are located on the 12th floor.
    In addition, there is a convenience store (LAWSON) open 24 hours a day, 7Continue reading
  • Hotel facilities / Equipment

    Do you have a table tennis table

    We do not have a ping-pong table.
  • Hotel facilities / Equipment

    Do you have a mobile phone / smartphone charger?

    We can lend it to you for free.
    Please contact the front desk (extension number 9).
    Please understand that the number is limited.
  • Hotel facilities / Equipment

    Do you have a digital camera charger

    There is no rental of digital camera chargers.
  • Hotel facilities / Equipment

    Do you have an umbrella

    We can lend it to you.
    Please contact the front desk.
    *Limited quantity
  • Hotel facilities / Equipment

    Do you have a glasses washer

    We do not have glasses cleaning machines.
  • Hotel facilities / Equipment

    Do you have a sphygmomanometer

    We do not have blood pressure monitors.
  • Hotel facilities / Equipment

    Do you have an ice machine

    It is not installed in the common space.
    If you would like to use it, please contact us at the front desk.
  • Hotel facilities / Equipment

    Do you have an ATM

    No, we do not have this.

    Kitasaito Byojin Kyodo Shutchojo adjacent to the hotel 
    It is on your right with the station behind you.It is a 1.Continue reading
  • Hotel facilities / Equipment

    Do you have a coin laundry

    Yes.A coin laundry is available in the large communal bath on the 12th floor.
    ■Washing machine:300 yen per time,
    ■Dryer:100 yen/30 minutes
    Continue reading
  • Hotel facilities / Equipment

    Do you sell cigarettes

    We do not sell cigarettes.
    Please use the convenience store (1 minute-walk).
  • Hotel facilities / Equipment

    Do you have a vending machine

    The types of vending machines and their locations are as follows.

    ■Soft drinks:7th, 9th, 12th floor
    ■Alcoholic beverage:12th floor
  • Hotel facilities / Equipment

    Is there a transfer?How can i use it

    I am sorry, but we do not provide shuttle service.
    JR Asahikawa Station is in a good location next to JR Asahikawa Station.

Reservation / Inquiry

If you have any questions, please contact us.