Frequently Asked Questions

Yes.The facility basically requires payment at check-in.
You can also pay for the previous schedule (advance reservation fee), please come t…Continue reading

Yes.Accommodation certificate can be issued.Please contact us at check-in.

What are the gift cards, gift certificates, and accommodation vouchers?Please tell me the details (Terms of use, usage, etc.)

I am sorry, b…Continue reading

What are the discount coupons?Please tell me the details (Terms of use, usage, etc.)

I am sorry, but it is not available for use.

I am sorry, but it is not available for use.

Cash and credit cards can be used.
You can also use online card payment on Jalan net.

Yes.It is possible to leave your car, but a separate fee will be charged except from 14:00 to 11:00 the next day.
From 7:00 to 17:60 220 yen…Continue reading

Check-in 15:00, Check-out 10:00.
It depends on your accommodation plan. Please confirm it.

If you wish to check in early, we accept 1000 yen per room per hour.
Early check-in is possible from 13:00 at the earliest.
If you wish, ple…Continue reading

Yes.There are no particular restrictions, but the door on the first floor will close after 24:00.
Please contact the front desk by interphon…Continue reading

Check-out can be extended by 1 hour by adding an additional charge of JPY 1,000 (tax included) per room to the accommodation plan.
*It can b…Continue reading

The front desk can handle this matter.
Please do not hesitate to contact us.

It will be stored at the front desk.
Please fill in your name and the date of your stay on the bill when sending it over.
Please contact us …Continue reading

Yes.Depending on the date and room type, there is also a plan without meals.


Alternatively, please contact us by phone (0166-29-3255).

Children and infants are also welcome to stay.
The room rate for children and infants is as follows.

■Junior high school students and above…Continue reading

I am sorry.
No pet is allowed.

If you have any questions, please contact us by phone (0166-29-3255).

Please check the URL below as room availability status changes depending on date and the number of people.
https://yshotel-asahikawa.com/

A…Continue reading

The room rate may be changed depending on date and the number of guests. Please check the detail from the URL below.
https://ysasahikawaeki…Continue reading

Reservation is available up to 6 month ahead.Please check details from the URL below.

The reserved accommodation plan cannot be changed.
To change your reservation, please cancel it first and then make a new reservation.

The reserved guest room type cannot be changed.
To change your reservation, please cancel it first and then make a new reservation.

It is possible until 2 days prior to check-in.
Please contact us by phone (0166-29-3255).
Please understand that room type changes and cance…Continue reading

Cancellation fees are as follows.
■2 days prior to check-in:20%
■The day before:80%
■On the day of arrival:100%
■Cancellation without any co…Continue reading

Basically, it is open all year round.
We will notify you in advance when the museum will be closed due to renovation work.